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Working In Uncertainty
Promoting integrated management of risk/uncertainty
Welcome. This website and my work promote understanding and use of ways to manage risk/uncertainty as an integral part of core management and other intellectual activities, such as planning, design, and decision-making. This is especially relevant to anyone with an interest in management methods or design, and even more so if risk is your greatest interest.
Managing risk/uncertainty naturally and integrally can be done in lots of ways and I want to help you understand and use them. Many useful techniques are easy to understand and to use. Others take a little longer to grasp. I try hard to keep my explanations simple, clear, and evenly paced, with plenty of examples.
Most of the help available from this website falls into four themes:
The story behind Working In Uncertainty
This website is consulted by many experts, including practitioners from leading companies, charities, and government departments, researchers, bloggers, and the authors of new standards and guidance. My research has even influenced the wording of key requirements placed on listed companies. I am in frequent contact with other leading thinkers on risk, control, governance, and management generally as we help each other forward.
How did this happen?
The story has been of a gradual transition from the rather narrow ideas and services I learned about while employed by PricewaterhouseCoopers – all about risk management and internal controls, with lots of lists – to a much more open, technically more varied and natural perspective that also encompasses ideas and techniques from science and mathematics.
I've always worked hard to learn and to push for improvements, and along the way I've helped a lot of clients (e.g. BT, BP, and the Department for Communities and Local Government) written two books and countless articles, earned two Certificates of Distinguished Service from the British Standards Institution for my work on risk standards, and helped hundreds of university students through my lecturing and supervision.
But what has moved my thinking on more than any of this has been my surveys to find out what most people think on matters to do with risk and management. These have revealed that I'm not a maverick or a revolutionary. In fact, I'm mostly speaking for the overlooked majority.
Interview with Jonathan Norman of Gower
Jonathan Norman is the publisher at Gower who encouraged me to write my first book. In these very short videos he is asking me about some key themes in the book. Gower wanted to make very short videos, so our conversation was edited down to these two.
Interview with ACCA
To spread the findings of our research into how accountants support better management under uncertainty, this interview was recorded. The interviewer is Ewan Willars of ACCA, who backed the research along with Paul Moxey.
Presentation at the Institute of Engineering and Technology
The Institute recorded my presentation and still have it available on their website. The slides aren't always in step with what I'm saying!
Hundreds of people receive notification of new publications every month. They include company directors, heads of finance, of internal audit, of risk management, and of internal control, professors, and other influential authors and researchers.
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Centre for Risk Research
The University of Southampton's Centre for Risk Research now has me as a member and as its representative on the RM/1 (risk management) committee at BSI. The Centre does a wide range of interesting research and projects with clients. I have been a visiting lecturer there for several years and the experience has greatly increased my knowledge and abilities.
Breakthrough publication by IFAC
IFAC have published an important new paper called 'From Bolt-on to Built-in: Managing Risk as an Integral Part of Managing an Organization' written by Vincent Tophoff (with some input from me and Grant Purdy). This does not feature the usual 'risk management process' and, instead, looks at how to tackle any decision in a better way with risk in mind. Vincent has done a fantastic job of keeping Risk Listing out of this document and the result is impressive. This is an important step in the right direction.
New presentation by Nik Silver
Nik Silver (niksilver.com) is a an interesting guy whose blog is worth visiting. After we had a chat recently he produced this excellent presentation. I particularly like the points later on about seeing the bigger picture and making process changes.
Tutoring service developing
The individual technical tutoring service has moved to a new level now that I have completed the first phase of a very exciting project with a team at a central government department in the UK. I had tutoring sessions with every team member and was able to help them apply ideas covered in an earlier workshop. Individual sessions work much better than group sessions.
Feedback from readers
"It makes perfect sense" wrote one reader from Australia of Working In Uncertainty. Agnes Wilson, Risk & Assurance Manager at the Manukau Institute of Technology in New Zealand, wrote saying "Great to see a website that doesn't just reiterate the same textbook phrases and definitions but takes a real world and practical view of what uncertainty means in business." Others have written saying they would like to promote this kind of approach or saying they want to write about it. This website is still new and little-known, but this is encouraging early feedback.
Videos on YouTube
ISO 31000:2009 survey results
The latest addition to my list of surveys was done with support from BSI and the IRM, and on behalf of the ISO committee for risk management. The results shed light on what people really want from a revised standard.
The ICAEW asked me to do some blog postings for their BPM Community blog (about risk and business performance management). If you are a member of the ICAEW's Finance and Management Faculty you can access this for free. I've also written a second article for their magazine.
I'm also working with a group of project risk management experts on a revised edition of the 'PRAM Guide', which is a guide to project risk management produced by the Association for Project Management. Early work looks promising.
Company: The Ridgeway Expertise Company Ltd, registered in England, no. 04931400.
Registered office: 29 Ridgeway, KT19 8LD, United Kingdom.
Words © 2015 Matthew Leitch